Privacy Policy
This policy describes the categories of personal information Scrap may process, why it may be used and the choices available to customers.
Information Customers Provide
This may include name, email address, telephone number, billing and shipping address, order information, customer support inquiries and other information voluntarily supplied in forms.
Technical Information
The website and hosting provider may process technical data such as IP address, browser type, device information, timestamps, requested pages and security logs. Optional analytics are used only in accordance with applicable consent requirements.
Cookies
The website uses local storage for cart state and cookie preferences. Optional Analytics and Marketing preferences default to off.
Purposes of Processing
We may process information to operate the website, fulfil orders, provide customer support, manage returns and warranties, prevent fraud, maintain security, meet legal obligations and, where permitted, send requested marketing communications.
Payment Processing
Where payment services are used, payment data should be handled through secure payment providers. Customers should never send full card numbers, CVV values or bank credentials through ordinary contact forms or email.
Shipping Providers
Information necessary to deliver an order may be shared with appropriate shipping and fulfillment providers. Only information needed for the delivery and related service should be provided.
Analytics and Marketing
Optional analytics or advertising technologies should only be enabled after any required consent has been obtained. Users must be able to change their choices through Cookie Settings.
Fraud Prevention and Legal Obligations
Information may be processed where necessary to prevent abuse, protect transactions, comply with accounting or tax rules, respond to lawful requests and establish or defend legal claims.
Data Retention
We retain personal information only for as long as necessary for the stated purposes, contractual obligations, legal requirements and legitimate dispute handling, then securely delete or anonymise it where appropriate.
Data Security
We use reasonable technical and organisational safeguards appropriate to the nature of the data, including HTTPS, access controls, secure hosting and reputable service providers where applicable.
Your Rights
Depending on applicable law, individuals may have rights to access, correct, delete, restrict or object to certain processing, request data portability, withdraw consent and lodge a complaint with a competent supervisory authority.
Marketing Communications
Marketing communications should only be sent where legally permitted. A clear unsubscribe or opt-out mechanism should be provided for electronic marketing.
International Transfers
If personal information is transferred across jurisdictions, appropriate legal safeguards are used where required.
Children’s Privacy
The store is intended for adults able to enter into purchases. It is not designed to knowingly collect personal information from children for independent purchasing.
Policy Updates
This policy may be updated when material processing activities, service providers or legal requirements change.
Contact
Privacy questions can be directed to support@scraptools.com using the contact details shown on the Contact page.